Samuel Knox LLC T/A Mike’s Classico Limousine

Service Policy


Damage to the Vehicle

The actual cost of repairs for any damages done to the vehicle's interior or exterior by a party is to be paid by the party chartering the vehicle.


Baggage/Personal effects

Baggage will not be checked. Personal baggage and other paraphernalia necessary for the purpose of the trip will be limited to the capacity of the vehicle and will be transported in the custody of the passenger at no additional charge.

Samuel Knox LLC T/A Mike’s Classico Limousine is not responsible for articles left in the vehicle.


Objectionable persons

The carrier Samuel Knox LLC T/A Mike’s Classico Limousine reserves the right to refuse transport or to discontinue transport of any person who, in the carrier's judgment, is incapable of taking care of himself or herself or whose conduct is such as to make him or her objectionable to or a danger to other persons, the driver, or the vehicle.

No illegal drug use of any kind will be tolerated.


Liability for Delays

The carrier Samuel Knox LLC T/A Mike’s Classico Limousine shall not be held liable for delays or cancellation of service caused by an Act of God, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, hazards of danger due to a state of war (declared or undeclared), accidents, Mechanical breakdown, hazardous weather conditions, and other conditions beyond the control of the carrier. The carrier does not guarantee to endeavor to maintain the schedule submitted by its agent or employee. The carrier is not to be held liable in any way for a failure to maintain its schedule.


Fees/Surcharges

There is a $15.00 surcharge for service scheduled between 11:00PM and 5:59AM


A 15% or 20% gratuity will be added to the fare according to vehicle type/Destination


There is a $25.00 surcharge for service scheduled Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day, New Year's Day and after 12:00PM (Noon) Christmas eve and New Year's eve.


Fuel charges may apply in addition to the base rate and are subject to change at the discretion of management.


NJ State Sales tax 7% added to all trips within the State of NJ


Waiting Time

A grace period of 15 minutes after the scheduled pick-up time from Home or Office other than Airports, Train Stations, Cruise Terminals etc is given. A Surcharge of $7.50 per 15 Minutes thereafter will be charged for waiting.


Airports

Grace period for Domestic pre- Flight arrivals is 45 Minutes and 60 Minutes for International Arrivals. A waiting surcharge of $30 per hour thereafter will be charged.


Cruise Ship Terminals

Grace period 60 Minutes after Scheduled pick-up time. Surcharge $35 per hour


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